Returns & Exchanges

At Ao5 Gallery, we want you to be completely satisfied with your unique home decor and artwork; if a piece doesn't perfectly fit your space, we offer a 30-day return policy for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Contact our customer service team within 30 days of delivery with your order number and the reason for the return to receive a Return Authorization number.

• 2.
  Prepare the Artwork

  Carefully repackage the item in its original professional gallery packaging to ensure it is protected from damage during transit.

• 3.
  Ship the Item

  Affix the provided shipping label to the box and drop it off at any authorized carrier location, ensuring the package is insured for its full value.

• 4.
  Receive Your Refund

  Once our curators inspect the item and confirm it is in its original condition, we will process your refund to your original payment method within 5-7 business days.